The AI operating system for home services.
Kelby handles the calls, books the jobs, briefs the technicians, and turns every visit into revenue.
The problem
Home services software was built before AI.
Today's products were built around replacing forms, not leveraging intelligence. So you hire your way out of every gap — a receptionist for the phones, a dispatcher for the schedule, a bookkeeper for the invoices — and revenue leaks at every handoff. Calls go to voicemail. Quotes get mispriced. Follow-ups never happen.
Kelby runs the operations itself. The phone, the schedule, the diagnosis, the quote, the follow-up — every surface where revenue is won or lost.
Same business. Ten times the leverage.
The Product
The AI employees your business relies on.
Six roles. One subscription. Kelby is constantly training on your jobs, your customers, and your revenue opportunities — and getting smarter every day.
THE RECEPTIONIST
Picks up at 2am. And 7am. And every call in between.
Kelby handles every call, asks about the equipment, gauges the urgency, captures the address, and books the job before the conversation ends. Forty percent of service calls come outside business hours. They used to be missed opportunities. Now they're this week's appointments.
THE DISPATCHER
Has tomorrow's schedule ready before you wake up.
Every job has a best technician — the one who'll diagnose it fastest, fix it perfectly, and spot the upsell the customer needs. Kelby knows who that is. It scores every job against every technician's history — past close rates, average ticket, equipment expertise — and routes the right work to the right person. Higher-value jobs go to your closers. Simpler jobs go to your junior employees. Every assignment is a revenue decision.
THE FIELD ASSISTANT
Briefs your technician before they ring the doorbell.
Every technician has a 60-second brief on their phone: equipment age, warranty status, last visit notes, the upsells passed on last spring. Plus the call transcript — the exact words used to describe the problem. They walk in knowing what to recommend before the customer asks — and your average ticket goes up.
THE SENIOR TECHNICIAN
Diagnoses from a photo. Quotes in seconds.
Snap a picture of the unit. Kelby identifies the model, the failure, the parts needed, and the labor estimate — then drafts a quote calibrated to your pricing with tailored upsell recommendations. The instinct of a technician with thousands of jobs of pattern recognition, all in your tech's pocket.
THE REVENUE CLOSER
Turns every past customer into the next job.
Every job creates a follow-up worth sending. The maintenance reminder six months out. The warranty check-in before it expires. The upsell the customer wasn't ready for last visit. Kelby drafts each one in your voice, references the actual equipment history, and queues it for a one-tap send. Customers think their technician remembered. Kelby books the next job.
THE OPERATOR
Nothing slips through the cracks.
Some operators keep the numbers in their head — last month's revenue, this week's pipeline, which technicians are closing the biggest tickets. Kelby has the answers before you ask. Open the dashboard and see what came in, what's at risk, and who's performing. The Sunday afternoon spreadsheet is already done. Decide where to invest your time, your money, and your attention — with data, not guesswork.
PRICING
Costs less than the jobs Kelby will book overnight.
Every plan includes all features. Pricing scales with the size of your business.
ALL PLANS INCLUDE
Every call answered, transcribed, and booked
Kelby handles the phones at all hours. It captures the equipment, the urgency, books the job, and saves the full transcript. Searchable, linked to the job, and available to your technician before they knock on the door.
Drag-and-drop dispatch with AI intelligence behind it
Let Kelby suggest the next assignment using AI intelligence — with the score, the reasoning, and travel time buffers automatically handled. It's constantly optimizing the schedule to maximize your revenue.
Customer communication that runs itself
Booking confirmations, en-route texts, post-job review requests, follow-up emails — all triggered automatically, all in your brand, all approved by you before they're sent. Email and SMS customer notifications both included.
Photo diagnosis with a senior technician always on call
Your technician snaps a picture. Kelby identifies the unit and the fault, drafts the quote, and keeps being helpful — answering follow-up questions, suggesting what to check next, and explaining the failure in language the customer will understand.
Equipment history that does the remembering
Every unit, every installation, every upsell — tied to the customer and surfaced when it matters. The failing ten-year-old condenser. The customer who's overdue for a service. The surge protector upgrade declined last winter. Kelby reminds you.
Surfacing the customers worth contacting today
The maintenance overdue. The upsell decision never resolved during the last visit. The warranty about to expire. The unit at the end of its life. Important revenue moments are surfaced daily, the messages already drafted, and ready to send with a single tap.
GET EARLY ACCESS
Be the operator your competitors are trying to catch up to.
Tell us about your business and we'll be in touch.